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Our Policies

Terms of Use

Updated on March 16, 2024

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These Terms and Conditions, along with privacy policy or other terms ("Terms"), constitute a binding agreement by and between Angels Music Studio ("Website Owner" or "we" or "us" or "our") and you ("you" or "your") and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, "Services"). 

 

By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. You are responsible for periodically reviewing these Terms to stay informed of updates. 

 

The use of this website or availing of our Services is subject to the following terms of use: 

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  1. To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done using your registered account. 

  2. Neither we nor any third parties provide any warranty or guarantee on the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

  3. Your use of our Services and the website is solely at your own risk and discretion. You are required to assess and ensure that the Services meet your requirements independently. 

  4. The contents of the website and the Services are proprietary to Angels Music Studio. You will not have any authority to claim intellectual property rights, title, or interest in its contents. 

  5. You acknowledge that unauthorized use of the website or the Services may result in action against you under these Terms or applicable laws. 

  6. You agree to pay us the charges associated with availing the Services. You agree not to use the website and (or) Services for any unlawful, illegal, or forbidden purpose by these Terms or Indian or local laws that might apply to you. 

  7. You agree and acknowledge that the website and the Services may contain links to other third-party websites. When accessing these links, you will be governed by the terms of use, privacy policy, and other policies of such third-party websites. 

  8. You understand that upon initiating a transaction to avail yourself of the Services, you are entering into a legally binding and enforceable contract with us for the Services. 

  9. You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. 

  10. The timelines for such returns and refunds will be according to the specific Service you have availed or within the time provided in our policies (as applicable). You must raise a refund claim within the stipulated time to be eligible, failing which will make you ineligible for it.

  11. Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. 

  12. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed by the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu. 

  13. All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website. 

  14. By using this website and providing us with your personal information, you consent to receive our email communications. However, you may opt out of these communications by clicking the unsubscribe link in the email.

 

Privacy Policy

This privacy policy ("Policy") relates to the manner Angels Music Studio ("we", "us", "our") in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services provided by us, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.

 

We are committed to protecting your privacy per applicable laws and regulations. Please review this Policy to learn how we handle your data. Angels Music Studio may change this Policy periodically, and we urge you to check this page for the latest version to stay updated.

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What data is being collected

We may collect the following information from you:

  • Name

  • Contact information, including address and email address

  • Demographic information or preferences or interests

  • Personal Data or Other information relevant/ required for providing the goods or services to you

  • The meaning of Personal Data will be as defined under relevant Indian laws

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Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not store your credit card, debit card, or other similar card data. Please also note that all data or information collected from you will be strictly per applicable laws and guidelines.

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What we do with the data we gather

We require this data to provide you with the goods or services offered by us, including but not limited to the below set-out purposes:

  • Internal record keeping.

  • For improving our products or services.

  • To update you regarding our products or services, including special offers.

  • To communicate information to you.

  • For internal training and quality assurance purposes.

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Who do we share your data with

We may share your information or data with:

  • Third parties, including our service providers, to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons.

  • Our group companies (to the extent relevant).

  • Our auditors or advisors to the extent required by them for performing their services

  • Governmental bodies, regulatory authorities, and law enforcement authorities according to our legal obligations or compliance requirements.

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How we use cookies

We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may be unable to avail yourself of our goods or services to the fullest extent. We do not control third parties' use of cookies. The third-party service providers have their privacy policies 

addressing how they use such information.

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Your rights relating to your data

Right to Review

You can review the data you provided and request that we correct or amend it (to the extent feasible, as determined by us). That said, we are not responsible for the authenticity of the data or information you provided.

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Withdrawal of your Consent

You can choose not to provide your data at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier in writing to our email: info@angelsmusicstudio.com

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If you choose not to provide or later withdraw your consent, we may be unable to provide you with our services or goods. Please note that these rights are subject to our compliance with applicable laws.

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How long will we retain your information or data?

We may retain your information or data (i) for as long as we provide goods and services to you, and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data per applicable laws and this Policy.

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Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

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Queries/ Grievance Officer

If you have any questions or grievances about this Policy, please use the contact information provided on this website to contact us.

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Cancellation & Refund Policy

At Angels Music Studio, we are committed to providing our customers with the best possible experience. We understand that unforeseen circumstances may arise, and we have established a liberal cancellation and refund policy to assist our customers in such cases. 

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  • It is important to note that while we accept payments, this is not a conventional sale. Your contribution or payment to Angels Music Studio is voluntary and serves as a gesture of support for our mission. However, we recognise that you may wish to reassess your decision to support us, and we are happy to accommodate such requests.

  • If you believe that you have made a payment in error or have changed your mind for any reason, you may request a refund by providing a reason in writing to info@angelsmusicstudio.com within 24 hours of making the payment. We guarantee complete refunds, and no questions will be asked. Please note that the refund may take 6-8 business days to reflect in your original payment method. 

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We aim to provide you with the best possible service, and we hope that our cancellation and refund policy reflects this commitment.

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Shipping & Delivery Policy

At Angels Music Studio, we do not provide physical delivery for our products, as they are delivered digitally. Please carefully read our Shipping and Delivery Policy below to understand how we manage our product delivery.

 

  1. As physical delivery is not involved, we cannot provide you with a tracking number. 

  2. Upon successful payment, you will receive an email containing a download link to the music track. 

  3. Please ensure that you provide a valid email address during checkout to receive the download link. Our email should reach your inbox within the next 15 minutes. If you do not find our email in your inbox, please check your spam folder as well. At times, email servers erroneously classify our email as spam.

  4. If you cannot find our email in your inbox or spam folder after 24 hours, please contact us at info@angelsmusicstudio.com. We will assist you in sending the email one more time.

 

Thank you for selecting Angels Music Studio to cater to your musical needs!

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